NewViewer is a remote assistance tool. Use NewViewer to remotely access POS terminals through the NewStore cloud platform to help merchants solve their urgent needs.
Solution advantage
Remote Device Diagnostics
Remotely and accurately locate equipment problems, formulate and implement solutions.
Remote desktop control
Solve and find the problem online by remotely controlling the device.
Break through the browser shackles
Not limited to various browsing platforms, support: Google, Firefox, Edge, Opera and Safari.
Self-developed tunnel encryption technology
NEWPOS provides the highest security level self-developed tunnel encryption technology to protect your safety.
Extract logs remotely
Extract real-time operational logs or historical logs to assist in problem diagnosis.